Delivery Information

We aim to deliver within 7 days after receipt of payment for stocked items.  Personalised items & other made to order trunks are delivered within 14 days.  Delivery lead times are stated on each listed item for sale.  We offer FREE shipping on ALL items ordered at when delivering within MAINLAND UK. Delivery charges may apply on orders placed by email or telephone.

Fast Track despatch options are also available for select stock items, which can not be customised. Free UK shipping within 2 working days is available as standard on these items when ordered before 2pm on week days. Items ordered after 2pm will be despatched the next day working day. Options are available for Next Working Day, Pre Noon, Pre 10.30am & Saturday delivery on these items at an additional charge. Pre Noon & Pre 10.30 is for the next working day, working days being Monday to Friday, excluding bank holidays. These options are not available for parts of Scotland & Wales or Offshore Isles, and will instead be standard 2 working days.

In the event of an order being placed with multiple lead times, such as for stock and made to order items, the order will be despatched at the later date unless otherwise stated.

Please note we do not offer international shipping on any of our products.

We deliver most items using Fedex carriers from Mon - Fri, but may use alternative couriers or our own transport at our discretion. The carrier will send messages detailing delivery information through text or email using the phone number or email address you provide.

If the carrier is unable to make delivery then they may attempt to redeliver on a subsequent day, deliver to a local collection point, or return your order to us. If your order is returned to us then further delivery charges may apply. We are not responsible for any orders that can not be delivered due to incorrect information provided to us.

We also use Royal Mail for small postable items and on occasion our own transport for large bulk orders, which may be delivered at any time without prior notice.

Please Note:  Mossman Trunks is closed between Christmas and New Year.  No deliveries will take place between this period.  We will advise the exact dates of trading accordingly.

Returns Policy

We understand that from time to time you may wish to return a product to us. We have a 14 day returns policy to enable you to return products to us in appropriate circumstances. For information on our Returns Policy please see sections 8 and 9 of our Sales Terms & Conditions.

About Us

Mossman Trunks have been hand-built in Great Britain since around 1938. By using the same methods of construction over the past eighty years, Mossman remain the No. 1 choice for vintage luggage and traditional style storage trunks.

With the ever increasing demand for ‘Shabby Chic’, Mossman has not only maintained its presence within the UK boarding school but is now dominating the high streets!

Mossman Trunks,
 Star Cases Limited.

Registered Office - Broadend Industrial Estate,
Broadend Road,
PE14 7BQ, England. 

Telephone number: 01945 427 000  Email:

Reg. No.: 04323790
VAT # 599 557 754

Mossman Trunks is a trading name of 5 Star Cases Ltd.  A 5 Star Group Holdings Limited company.

Secure Payment

Our secure payment

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Using Visa/Mastercard/Paypal

We accept Visa and MasterCard credit and debit cards, as well as PayPal. American Express is not accepted.

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